Free ABPMP CBPA Exam Dumps Questions & Answers

Process transformation leads to

• A.  Creation of new processes
• B.  Optimized organizational structures
• C.  Changing products and services
• D.  Slightly adapted processes

Which statement is FALSE regarding Business Process Management (BPM)?

• A.  BPM is supported by information technology (IT) tools which can be used for modeling, simulating, and automating business processes.
• B.  BPM deals with end-to-end processes.
• C.  BPM is a deep understanding of end-to-end interactions between an organization and its customers.
• D.  BPM includes modeling, analysis, design, implementation, and diagnosis of processes.

What is a workflow?

• A.  A summary of activities and tasks in a process
• B.  Employee task descriptions
• C.  A sequential grouping of activities within a business area
• D.  The routing of task automation

What are the minimum critical success factors for a successful process analysis?

• A.  Teams of organizational managers whose members have access to all experts in the process
• B.  Executive leadership, appropriate metrics and their measures, and customer interactions
• C.  Executive leadership, benchmarks, customer interactions, and non-cultural considerations
• D.  Executive leadership, front-line managers, consultants, and technology experts

What does a SIPOC diagram describe?

• A.  Supplier, Input, Process, Output, and Customer
• B.  An initial consensus on what areas of a process will be documented in the modeling tool
• C.  The end-to-end process of transforming the inputs to outputs to customers
• D.  A flowchart that shows the inputs converted to outputs resulting in products or services delivered to a customer