Free Avaya 2U00210A Exam Dumps Questions & Answers

You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)

• A.  Voicemail is translated into the default language of the mailbox
• B.  Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
• C.  Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
• D.  Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands

Your client is trying to decide whether to purchase Avaya AES (Application Enablement Services) or Avaya ACE (Agile Communication Environment). Which platform is compatible with ACE and not AES?

• A.  Communication Manager as an evolution server
• B.  Avaya Aura* Solution for Midsize Enterprise
• C.  Communication Server 1000
• D.  Avaya Aura@ System Manager

A leading reseller (* Reseller*) of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

• A.  Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya*s policy.
• B.  No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
• C.  No. the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products

HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.

Correct Answer:

You are in discussions with an Avaya customer who has expressed interest in customizing the interactions of their call centers. You have mentioned that the Avaya Aura8 Collaboration Environment is a secure, cost-efficient development platform. What are two additional statements that you might share with the customer? (Choose two.)

• A.  Avaya Aura* Collaboration Environment requires extensive communications development skills that Avaya Professional Services can provide
• B.  Avaya Aura* Collaboration Environment integrates Unified Communications and contact center resources with business applications and workflows
• C.  Avaya Aura* Collaboration Environment does NOT require prior communications development skills
• D.  Avaya Aura* Collaboration Environment is a closed development environment