Free Avaya 3313 Exam Dumps Questions & Answers

A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?

• A.  The call is removedfrom the utility but will remain on the Real-Time Display Report.
• B.  The call is disconnectedand you must refresh the real-time Display Report.
• C.  The call is removedfrom the Real-Time Display Report and the call is disconnected.
• D.  The call is remove from the utility and from the real -time Display report.

When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)

• A.  Oldest
• B.  Abandoned
• C.  Waiting
• D.  New
• E.  Closed

A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?

• A.  The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.
• B.  The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.
• C.  The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.
• D.  The Domain User Name has already been mapped to an existing CCT agent.

Avaya Aura Contact Center supports implementing Secure Real-Time Transport Protocol (SRTP) for voice contacts within the Contact Center. SRTP is an extension to the Real-Time Transport Protocol (RTP) to support secure real-time communications. The primary use of SRTP is to encrypt and authenticate voice over IP on the network.
Before implementing SRTP in Contact Center, you must have TLS on which three links? (Choose three.)

• A.  Communication Manager (CM) to Contact Center
• B.  Session Manager (ASM) to Contact Center
• C.  Contact Center to Avaya Aura Media Server (AAMS)
• D.  Agent telephones to Communication Manager (CM)

At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?

• A.  Back-to-Back User Agent
• B.  SIP Gateway Manager
• C.  SIP Gateway
• D.  User Agent