Free Avaya 37820X Exam Dumps Questions & Answers

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

• A.  IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
• B.  The IP Office can be virtualized in either a Nutanix or a VMware environment.
• C.  IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
• D.  IP Office uses many of the same components and applications such as SBCE and System Manager.

Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?

• A.  Scopia Mobile using iOS or Android smartphones
• B.  Avaya Communicator using iOS or Android smartphones
• C.  one-X Mobile Preferred using Windows smartphones
• D.  one-X Mobile Preferred using iOS or Android smartphones

In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

• A.  Avaya IX Workplace Client
• B.  Avaya Equinox Attendant
• C.  Vantage Connect Client
• D.  IP Office Web Client

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

• A.  The number of users outside of the office is increasing.
• B.  Employees are requesting company provided mobile devices.
• C.  More tech savvy workers are working in the midsize segment.
• D.  Employees want access to tools to be more self-sufficient.

Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

• A.  Centralized management of wired network switches
• B.  Meet-me audio conferencing
• C.  On demand call recording and reporting for any user
• D.  HTML based call accounting reports