Free Avaya 7304 Exam Dumps Questions & Answers

Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.
What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?

• A.  The invalid answer handling is not set to Transfer to Revert Directory Number.
• B.  The transcriber is using My CallPilot instead of a Telset.
• C.  The caller does not provide an answer within a specified time.
• D.  The caller is not an Avaya CallPilot user.

You have created a Voice Form and attempted unsuccessfully to enable it. What can prevent you from enabling the Voice Form?

• A.  You must try again later, because voice forms maintenance is in progress.
• B.  The transcriber field separator is not selected as Field Name.
• C.  The Voice Answer fields are not recorded.
• D.  You deselected the Transfer to Attendant Allowed field.

A block can be added to an Application Builder Application to allow editing of recording from a remote location.
What is the Application Builder block for this purpose?

• A.  Remote Location block
• B.  Customer block
• C.  Voice Item Maintenance block
• D.  Custom Recording block

The system ready indicator is a visual indication of the status of the Avaya CallPilot system and shows at a glance what is happening with the system.
Which statement about the system ready indicator icon is true?

• A.  When the Avaya CallPilot server is in normal operation, the icon is white with an exclamation mark.
• B.  When calls are not being processed, an X appears on the icon.
• C.  When calls are being processed but some services are not wording, the icon flashes a red question mark.
• D.  When status information about the Avaya CallPilot server is currently unavailable the icon flashes a green checkmark.

The Avaya CallPilot system supports the addition of individual mailboxes, one at a time.
What information is required to do this?

• A.  The MWI DN
• B.  Shared Distribution List number
• C.  The callback DN
• D.  The first and last name of the mailbox owner