Free Cisco 300-830 Exam Dumps Questions & Answers

A company wants to integrate its on-premises contact center with Webex Contact Center while minimizing PSTN costs. The engineer must ensure that agents can make and receive calls through the existing SIP trunk infrastructure. Which deployment option best meets this requirement?

• A.  WebRTC desktop calling
• B.  Cloud Connected PSTN only
• C.  Local Gateway with Webex Calling
• D.  Dedicated Instance without SIP trunks

Which authentication and authorization specification is required for using Webex Contact Center APIs?

• A.  Auth 2.0
• B.  Mutual TLS
• C.  HTTP authentication
• D.  API key authentication

Which action must an administrator take in a Webex Contact Center voice flow to ensure that, after a customer selects option 2 for Spanish in the initial language menu, all AI Agent responses are delivered in Spanish using a consistent, professional executive-sounding Spanish voice, regardless of the caller's location or dialect?

• A.  Change only the Global_Language variable to "es-ES," as this global variable entity dictates both aspects, i.e., language and voice.
• B.  Assign a friendly voice name to the Global_VoiceName variable and add a Global-Language variable with the default language setting.
• C.  Set the Global_Language variable to "es-ES" and Global_VoiceName to the company-approved Spanish voice system name.
• D.  Set the Global_Language and Global_VoiceName variables to the default system string value
  "en-ES" to activate Spanish interaction.

To elevate their customer experience, Redwood Solutions wants to proactively identify and resolve customer dissatisfaction before it escalates. Which Cisco AI Assistant feature provides the required functionality?

• A.  AI-generated summaries
• B.  automatic CSAT scoring
• C.  real-time transcripts
• D.  topic analytics

A customer complains that Webex meetings consume excessive bandwidth during large conferences with video enabled. Which feature helps optimize bandwidth utilization?

• A.  SIP normalization scripts
• B.  CAC and adaptive video resolution
• C.  H.323 gatekeeper zones
• D.  Static RTP pinning