Free Cisco 810-440 Exam Dumps Questions & Answers

DRAG DROP
Drag and drop the five stages of the customer relationship management lifecycle from the left onto the correct descriptions on the right.

Correct Answer:

What two business-led approaches by the Business Architect are true? (Choose two.)

• A.  places the needs of the customer and their business outcomes at center stage
• B.  places the needs of the customer at center stage by leading product discussions with key customer stakeholders to ensure that product capabilities are well understood
• C.  works with the customer to co-operatively determine the products needed to deliver a business solution
• D.  works with the customer to co-operatively determine the required business capabilities and business solutions
• E.  places the needs of the customer at center stage by focusing product discussions with key stakeholders to business outcomes

Which statement is true?

• A.  Cloud services provide opportunities to reduce the cost of maintaining outdated technology.
• B.  Cloud services are required by all companies who want to be competitive.
• C.  Cloud services cost more in the long run.
• D.  Cloud services take more resources to implement.

How does understanding the customer's business model holistically address the customer's business challenge?

• A.  Segmented solutions designed for their specific outcomes makes it easier for them to be more relevant to their company's business challenges.
• B.  Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.
• C.  With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.
• D.  As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person.

Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies?

• A.  Identify new cloud-based technologies.
• B.  Identify the new stakeholders.
• C.  Identify gaps for upgrading Cisco products.
• D.  Identify gaps that provide opportunities for new services and solutions.