Free CompTIA CD0-001 Exam Dumps Questions & Answers

Who is most likely to determine the origin of the bottlenecks if the productivity of a new workflow system is
less than expected?

• A.  IT Department
• B.  End-user
• C.  System Integrator
• D.  Help Desk

Which group of people is BEST suited for system acceptance testing?

• A.  End-users who will use the system
• B.  IT support personnel
• C.  Project implementation team
• D.  Senior management team

The Accounts Payable (AP) department is using Multi-functional Devices (MFD) to scan
invoices and OCR to automate data entry. They are also imprinting a bar code on the invoices. After scanning, they file the invoices away in boxes by month. What can be concluded from this information?

• A.  Bar codes are used to track retention.
• B.  A records storage management process is in place.
• C.  An imaging pilot project is in place.
• D.  Retention is being managed.

In order to prove that a pilot project or proof-of-concept was a success, which of the
following is MOST important?

• A.  A complete change order procedure has been established.
• B.  Customer acceptance for each item tested has been obtained.
• C.  The Chief Executive Officer (CEO) is present and willing to participate in the testing.
• D.  All purchase orders are ready to be delivered.

A customer is implementing a workflow system with electronic dossiers. During the design of the workflow it has been discovered that there are many exceptions to the process. What is the first step in handling the exceptions?

• A.  Get a commitment on the number of exceptions.
• B.  Validate exceptions through a third party.
• C.  Recommend to the client that business processed be redesigned.
• D.  Redesign the workflow system to handle every exception.