Free Genesys GCX-GCD Exam Dumps Questions & Answers

You can compare API version changes using the versioning page.

• A.  False
• B.  True

As the Genesys Cloud CX product grows, additions are made to the API to support new features in the form of new resources, new HTTP methods for existing resources, and so on.
When breaking changes are necessary, they are deferred to the next major revision of the API, whenever possible.

• A.  False
• B.  True

What type of trunk would you configure to connect to AudioCodes phones?

• A.  Network interface trunk
• B.  WebRTC phone trunk
• C.  External trunk
• D.  Phone trunk

Which Genesys Cloud CX feature helps reduce wait time for each call?

• A.  Workforce Management
• B.  Automatic Call Distribution
• C.  Skill-based Routing
• D.  llVR

Which of the following applies to the Notifications API?

• A.  The ping/pong messages will tell you if the socket is dropped or not.
• B.  The ping message will tell you if the authentication token is expired or not.
• C.  The ping messages are for topic subscriptions.
• D.  There is noping message for Notification APIs.