Free HP HP2-N31 Exam Dumps Questions & Answers

Which discovery question would you ask to an IT executive to uncover a potential Network Management pain point?

• A.  Have you experienced customer satisfaction issues for accessing your applications?
• B.  Do you have the ability to integrate fault, availability, performance, and configuration management?
• C.  What percentage of your IT budget goes toward managing the infrastructure versus innovation?
• D.  How often do you update application revisions across your network?

What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

• A.  How do you market and promote the value that IT brings to your organization?
• B.  How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
• C.  How do you continue to deliver applications and services that meet or exceed service level agreements?
• D.  How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?

Which key customer persona is most likely involved in Network Management?

• A.  Chief Financial Officer
• B.  Director of Network Operations
• C.  VP of Marketing
• D.  Line of Business Director

Which HP value statement will best resonate with the personas involved in application performance management?

• A.  Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
• B.  Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
• C.  Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
• D.  Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

Which statement best links a customer problem to a solution capability for Systems management?

• A.  Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
• B.  Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
• C.  Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
• D.  Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)