Free IBQH IBQH001 Exam Dumps Questions & Answers

Both small and large hospitals can undertake large scale change. What would be a major disadvantage or draw-back that large hospitals have that their smaller counterparts do not?

• A.  Human resource concerns
• B.  Money concerns
• C.  Communication concerns
• D.  Time concerns

Customers are very important in any business because

• A.  Generating profits is more important than customers
• B.  Any organization must have customers to survive including non-profit organizations
• C.  A customer pays money to the organization, so he/she should receive more attention
• D.  The main purpose of any business is to generate profits

The similarities between projects and operations include all the following except:

• A.  On-going activities.
• B.  Constrained by limited resources.
• C.  Performed by people.
• D.  Planned, executed and controlled.

When a patient is harmed or when things have gone wrong, the correct thing to do is:
i. Inform the patient and his family.
ii. Correct the error without informing the patient.
iii. Ensure the process is modified to become more safe.
IV. Report the incidence nationally.

• A.  I and III.
• B.  I and IV.
• C.  III and IV.
• D.  II and III.

Unexpected variation is also called:

• A.  Random variation.
• B.  Common cause variation.
• C.  Human error.
• D.  Unassignable.