Free Microsoft MB-200 Exam Dumps Questions & Answers

You manage a Dynamics 365 for Customer Service instance. You need to add Voice of the Customer to the instance. What should you do?

• A.  Select the Application tab in the Dynamics 365 admin center. Configure Voice of the Customer.
• B.  Add the correct role to each user to allow them to use the Voice of the Customer solution.
• C.  Sign in to the Sandbox instance. Create the solution with Voice of the Customer entities, test Voice of the Customer, and then import the solution into the production instance.
• D.  Search AppSource for Voice of the Customer. Import the solution.
• E.  Download Voice of the Customer from the Microsoft website. Import the solution into the Dynamics 365 instance.

A company sends a sales team to a conference. The sales team returns from a conference with contacts in multiple file formats.
You need to import all of the contacts.
For each file type, which actions should you perform first? To answer, drag and drop the appropriate actions to the correct file types. each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

1 - Select duplicate options in the Dynamics 365
2 - Select the delimiter type in the Dynamics 365 Import Data wizard
3 - Convert to a supported file format
4 - Select a data map in the Dynamics 365 Import Data wizard.

A hospital uses Dynamics 365 Customer Engagement. The scheduling department schedules doctors for surgeries.
You need to configure relationships between doctor and patient records.
From the doctor entity, which relationship types should you use? To answer, drag the relationship types for the correct scenarios. Each relationship type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-and-edit-1n-relationships

You are a Dynamics 365 for Customer Service system administrator. You implement Dynamics 365 for a customer.
The customer wants to use Microsoft OneNote in Dynamics for a custom entity. The OneNote tab does not appear in the Timeline.
You need to make the tab visible. What is the first action you should perform?

• A.  Grant access under the user's product licenses.
• B.  Check document management for the entity in the default solution.
• C.  Grant access in the user's security role.
• D.  Enable the entity for Microsoft SharePoint document management.

You are a Dynamics 365 for Customer Service system administrator.
A user experiences slow performance when using Dynamics 365.
You need to check the latency of the environment.
What should you do?

• A.  View the Power platform Admin center.
• B.  Use the organization Insights tool.
• C.  View the Health section of Microsoft Office 365 Admin portal.
• D.  Run the Dynamics 365 Diagnostics tool.