Free Oracle 1z1-325 Exam Dumps Questions & Answers

Your client has two interfaces available to their agents.
To make things easier for the agents, your client wants to change the name of the interface so that the agents can easily tell the difference between them, in the agent console.
How can this requirement be fulfilled?

• A.  It is only possible to change the interface name after opening a service request with Oracle Support.
• B.  A new instance needs to be purchased with the correct interface name in place.
• C.  It is not possible to change an interface name.
• D.  It is possible to change the interface name for the staff members through the interface configurations.
• E.  The client needs to buy a customization service from Oracle Consulting Services.

When using standard reports within the Analytics module there is a limit to what can be edited in each report.
Select the two items that are editable on a standard report. (Choose two.)

• A.  Graphs
• B.  Schedules
• C.  Report Heading
• D.  Permissions
• E.  Column Headings
• F.  Non Selectable Filters

During requirements gathering, your customer determines that since they will be directing customers to the support pages from their website, they would like the default Home page to be removed.
Which three of the available options are required to complete this requirement? (Choose three.)

• A.  Update the config verb CP_LOGIN_URL.
• B.  Delete the home.php file from the customer portal site.
• C.  Remove the "Home page" navigation option from the template file.
• D.  Update the config verb CP_HOME_URL.
• E.  Update the site.css file to remove references to the Home page.

Your customer wants you to create a "Team Member" custom object that will allow more than one agent to be assigned to a given incident and they want the agents to have an inbox report that shows both the incidents they are the Primary agent and the incidents they are a Team Member.
From the following list, which report table structure is necessary?

• A.  from the Incidents Table, an Outer Join to the (Assigned) Accounts table, and an Outer Join to the Team Member table
• B.  from the Incidents Table, an Inner Join to the (Assigned) Accounts table, and an Inner Join to the Team Member table
• C.  from the Incidents Table, an Outer Join to the (Assigned) Accounts table, and an Inner Join to the Team Member table
• D.  from the Incidents Table, an Inner Join to the (Assigned) Accounts table, and an Outer Join to the Team Member table

You are updating the "Salesman" profile in a site where a new custom object has been created called CO.Salesman.
Your customer has requested their salesmen update records in this Custom Object from the agent desktop.
What two settings in the "Salesman" profile have to be updated to allow them this access? (Choose two.)

• A.  Add a custom report display Custom Object details.
• B.  Custom Objects Tab: Select the Read check box for Package Name "CO" and Object Name "Salesman".
• C.  Update the workspace for Opportunities.
• D.  Custom Objects Tab: Select the Update check box for Package Name "CO" and Object Name
  "Salesman".
• E.  Add a workspace for the Salesman Custom Object.
• F.  Contacts Tab: Select the Edit check box for Sales.
• G.  Sales Tab: Select the Edit check box for Opportunities.