Free Oracle 1z1-981 Exam Dumps Questions & Answers

Which statement correctly differentiates between a bulk operation and a batch operation?

• A.  A bulk operation performs the same operation on a single object, whereas a batch operation performs multiple operations on multiple objects.
• B.  A bulk operation performs multiple operations on the same object, whereas a batch operation perform the same operation on multiple objects.
• C.  A bulk operation performs a single operation, whereas a batch operation performs a single operation on a single object.
• D.  A bulk operation performs the same operation on multiple objects, whereas a batch operation performs multiple operations.

Which three events are available with the JavaScript API?

• A.  onbeforesave ()
• B.  enclose ()
• C.  onsaveclose ()
• D.  aftersave()
• E.  ondataupdated()
• F.  onrefresh()

Your customer has designed a guide to explain in detail to end users how to apply for a career guidance program. The customer wants this guide to be placed on the Customer Portal pages and a survey to be opened when an option in this guide is selected.
Which survey type would you use?

• A.  Broadcast survey
• B.  Polling survey
• C.  Website link survey
• D.  Transactional survey in rules

A contact center supervisor wants to assign an incident to an agent, A1. However, the supervisor finds that A1 is not available in the Assigned drop-down list in the incident workspace.
What could be the reason?

• A.  The profile to which the agent is assigned does not have the incident workspace assigned.
• B.  The profile to which the agent is assigned does not have the Interface Access check box selected.
• C.  The profile to which the agent is assigned does not have to appear in the Menu option selected on the Services tab.
• D.  The profile to which the agent is assigned does not have a navigation set assigned.
• E.  The profile to which the agent is assigned does not have the Incident Read option selected on the Permissions > Services tab.

You are creating custom fields and enter a column name. However, you receive an error when you try to save it.
Identify three reasons for this.

• A.  The column name contains an underscore.
• B.  The column name contains a punctuation.
• C.  The column name contains a space.
• D.  The column name starts with a number.
• E.  The column name starts with a lowercase alphabet.
• F.  The column name contains a dollar symbol.