Free Pegasystems PEGAPCDC87V1 Exam Dumps Questions & Answers

A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

Correct Answer:

A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?

• A.  Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments
• B.  Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies
• C.  Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email
• D.  Create an action with a flow that contains two send Email shapes, one for each email. Set appropriate wait times between the shapes

U+ Bank has recently implemented a cross-sell on the web microjourney and is satisfied with the results. The bank now wants these Next-Best-Action recommendations to be delivered via outbound communication channels. Select two outbound channels that U+ bank can use to deliver Next-Best-Action recommendations.
(Choose Two).

• A.  Contact Center
• B.  Google
• C.  SMS
• D.  Mobile application
• E.  Email

You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

Correct Answer:

Explanation:
Compute SUM of PROFIT = Group BY
Determine target budget to retain a customer = Set Property
Determine customer credit score = Scorecard
Divide customers into risk segment = Decision Table

Reference module: Testing engagement policy conditions using audience simulation. As a Decisioning Consultant, you are tasked with running an audience simulation to test the engagement policy conditions. Which of following statements is true when the simulation scope is Audience simulation with engagement policy and arbitration?

• A.  The number of times that an action is presented to customers is displayed
• B.  The results help optimize strategies to meet specific business goals
• C.  The number of customers who receive more than one action is displayed
• D.  The number of customers who receive an action more than once is displayed