Free Peoplecert ITIL-4-Practitioner-Release-Management Exam Dumps Questions & Answers

An organization's project and operational teams are concerned that individual releases involve some unnecessary activities and are missing some important activities. What is the BEST action for the organization to take to improve this situation?

• A.  Ensure that release management key metrics are integrated with metrics relating to deployment management and change enablement
• B.  Review current release models, create additional models where appropriate, and automate where possible
• C.  Introduce proactive communication channels for the service provider to make release management processes more efficient
• D.  Automate the release management activities together with development activities

A service owner is initiating the release planning and coordination process for a complex project. What is an example of the FIRST activity that the service owner should undertake in this instance?

• A.  Select a release model that fits with the types of changes to be included in the release
• B.  Test the service components and take remedial action as necessary
• C.  Check that an automated notification has been sent to stakeholders
• D.  Ensure that the release procedures are appropriate for the particular release under consideration

An organization has a dedicated release management team that is effective in managing releases, but this team has very poor coordination with the change enablement team. What capability level of release management does this indicate?

• A.  Level 4
• B.  Level 2
• C.  Level 1
• D.  Level 3