Free SAP C_C4C14_1811 Exam Dumps Questions & Answers

Your test tenants have been upgrade. Your production tenants will be upgrade in two weeks. Which activities should you NOT perform during these two weeks in the production tenant? Note: there are 2 correct answer to this question.

• A.  Upload data using the Mass Data Maintenance Tool
• B.  Create Business Roles
• C.  Apply SDK solution
• D.  Request new tenants

Which of the following options need to be considered before you use the data migration templates? Note:
There are 3 correct answers to this question.

• A.  You do NOT need to know the definitions of each of the fields
• B.  For each object to be migrated, the CSV fields must be mapped to the fields in the system
• C.  There is a template available for each object that allows tool-supported migration
• D.  You can upload the data only once
• E.  The template structure is predefined and CANNOT be changed

You create a ticket and the warranty is NOT determined in a service ticket. What must be the Uncovered incident category?

• A.  Resolution category
• B.  Cause category
• C.  Incident category
• D.  Product category

What do you use to restrict the completion of the main ticket when the related sub-tickets are still open?

• A.  Code list restriction
• B.  Fine-tuning activities
• C.  Scoping option
• D.  Workflow rule

How would the integration of SAP JAM with SAP Cloud for Customer benefits service agents? Note: There are 2 correct answer to this question.

• A.  They can attach Knowledge Base articles to tickets
• B.  They can edit Knowledge Base articles in the agent workspace
• C.  They can view Knowledge Base group updates in the Feed pane
• D.  They can navigate to SAP JAM to search for Knowledge Base articles