Free SAP C_C4H510_04 Exam Dumps Questions & Answers

What is one consequence of scoping the installed base option?

• A.  Warranty management is available in service tickets.
• B.  The Measurements feature is activated.
• C.  The Registered Product scoping option will be selected automatically.
• D.  The number of available standard reports is reduced.

Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct answers to this question.

• A.  Create a customer and assign an e-mail address.
• B.  Define a template.
• C.  Set up an approval process.
• D.  Activate Live Activity Configuration.

What is required to set up the organizational structure correctly?

• A.  The root node/uppermost node must be defined as a company.
• B.  The root node/uppermost node must be defined as a sales organization.
• C.  The root node/uppermost node must be defined as a service organization.
• D.  The root node/uppermost node must be defined as an enterprise.

Which actions are needed to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.

• A.  Set the read access to restricted.
• B.  Set the access rights to edit.
• C.  Set the access rights to display.
• D.  Set the write access to restricted.
• E.  Set the read and write access to restricted.

Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

• A.  Write a message to SAP via social media.
• B.  Report an incident in SAP Service Cloud and forward to the provider.
• C.  Write an e-mail to your implementation partner.
• D.  Report an incident in SAP Service Cloud and forward to the requester.