Free SAP C_TCRM20_73 Exam Dumps Questions & Answers

Which of the following describes the structure of a CRM business transaction?
Please choose the correct answer.
Response:

• A.  Transaction determination procedure
• B.  Header, Item and Schedule lines
• C.  Transaction channels
• D.  Customizing headers

You are responsible for the initial data load from SAP ERP to SAP CRM. Which categories of data do you have to consider?
There are 3 correct answers to this question.
Response:

• A.  Corporate objects
• B.  Business objects
• C.  CRM-specific objects
• D.  Condition objects
• E.  Customizing objects

The Sales Manager at your company needs a tool that can provide statistics on the number of activities completed by category by department. Which tool would you recommend?
Please choose the correct answer.
Response:

• A.  Pipeline Analysis
• B.  Activity Journal
• C.  Activity Monitor

You are discussing and comparing functionality of the CRM Webclient with a colleague who is concerned about security. Which of the following could you mention to give your colleague some assurance?
Please choose the correct answer.
Response:

• A.  PFCG roles are not relevant to CRM Webclient
• B.  CRM Webclient allows users to logon to multiple business roles at one time, giving them best control over their session.
• C.  CRM Webclient uses business partner roles to control what a user sees when logging on.
• D.  CRM Webclient uses business roles which control what a user can see, and also links to a PFCG role which can control how much authorization they have on the system.

Synchronisation to mobile clients is managed through which of the following?
Please choose the correct answer.
Response:

• A.  Administration Guide
• B.  Mobile application studio
• C.  Mobile Dev studio
• D.  Administration console