Free Salesforce ADM-201 Exam Dumps Questions & Answers

The VP of sales at Cloud Kicks has a standard sales profile and is receiving an error message that prevents them from saving an opportunity. A Platform Administrator attempted the same edit without receiving an error. How should the administrator troubleshoot this issue?

• A.  Log in as a system administrator to troubleshoot.
• B.  Use an AppExchange product to troubleshoot.
• C.  Ask the user for their password so the admin can log in as the user.
• D.  Use ' Login as ' to log in as the user.

Universal Containers' Platform Administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?

• A.  Create two lookup relationships on the new object.
• B.  Create a junction with a custom object.
• C.  Create URL fields on a custom object.
• D.  Create two master-detail relationships on the new object.

Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?

• A.  Download the solution from AppExchange.
• B.  Create a managed package in AppExchange.
• C.  Configure the package from Salesforce Setup.
• D.  Install a package from the Partner Portal.

Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?

• A.  Configure role hierarchy to automatically grant account access to the appropriate teams.
• B.  Create sharing rules to grant access to opportunities and cases for support teams.
• C.  Use permission sets to provide additional access to account-related records.
• D.  Set up default account teams with specified access levels for different team roles.

Universal Containers wants to track all stakeholders involved in its sales opportunities to ensure proper relationship management. Sales reps need to identify who has decision-making authority, who influences the buying process, and who serves as the primary contact for each deal. Which feature should a Platform Administrator configure to meet this requirement?

• A.  Use contact roles on opportunities to identify stakeholder involvement and influence.
• B.  Set up account teams to track stakeholders across multiple opportunities.
• C.  Configure opportunity team members to track internal and external stakeholders.
• D.  Use standard fields on opportunities to track stakeholder information.