Free Salesforce AI-201 Exam Dumps Questions & Answers

Universal Containers' current AI data masking rules do not align with organizational privacy and security policies and requirements. What should An Agentforce recommend to resolve the issue?

• A.  Add new data masking rules in LLM setup.
• B.  Configure data masking in the Einstein Trust Layer setup.
• C.  Enable data masking for sandbox refreshes.

Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AI- generated responses. The agents should be able to leverage their existing knowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge. Which step should UC take to meet this requirement?

• A.  Turn on Service AI Grounding and Grounding with Knowledge.
• B.  Turn on Service Replies, Service AI Grounding, and Grounding with Knowledge.
• C.  Turn on Service AI Grounding, Grounding with Case, and Service Replies.

Based on the user utterance, 'Show me all the customers in New York', which standard Agent action will the planner service use?

• A.  Fetch Records
• B.  Query Records
• C.  Select Records

Which configuration must An Agentforce complete for users to access generative Al-enabled fields in the Salesforce mobile app?

• A.  Enable Mobile Prompt Responses.
• B.  Enable Mobile Generative AI.
• C.  Enable Dynamic Forms on Mobile.

Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

• A.  General CRM topic and Answers Questions with LLM Action.
• B.  General Q&A topic and Knowledge Article Answers action.
• C.  General FAQ topic and Answers Questions with Knowledge Action.