Free Salesforce AP-208 Exam Dumps Questions & Answers

What are two language-related limitations of Agentforce Financial Services?

• A.  Predefined reciprocal roles are available only in English.
• B.  Referral record type labels are supported only in English.
• C.  Flows are available only in English.
• D.  Custom component labels are supported only in English.

Cumulus Cloud Bank is asking the consultant to explain some tools available to integrate Salesforce into several of its back-end/core systems. Which three capabilities should a consultant recommend?

• A.  OmniStudio Integration Procedures
• B.  Data Processing Engine
• C.  Industry Integration Solutions with the MuleSoft Anypoint Platform
• D.  Data Consumption Framework
• E.  OmniStudio DataRaptors

A consultant is working with a new customer and has gained a firm understanding of their business processes and systems in preparation for implementing Agentforce Financial Services. What should the consultant create as a deliverable for the current state business process?

• A.  A Word document telling the story of the process from the user ' s perspective
• B.  An end-to-end visual map of the process using personas, systems, inputs, and outcomes
• C.  A Powerpoint deck with screenshots of the current systems and callouts to what is happening on each slide
• D.  An Excel spreadsheet with steps of the process as rows, and systems and personas in columns

An insurance company wants to create a car insurance quote process for its website. The process should include the following functionality:
* The user has to enter contact and address information.
* The user has to enter the driver ' s age and the car model and year.
* The process should calculate an insurance quote based on the data the customer provided and save the offer to the client ' s record.
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?

• A.  APEX Code
• B.  Business Rules Engine
• C.  OmniScripts
• D.  FlexCards
• E.  Integration Procedures

An insurance company aims to improve a call center ' s productivity. A detailed analysis discovered that agents spend a lot of time capturing data while adding and updating beneficiary details. Capturing premium payment details (payment date and frequency) is another time-consuming task. Which action should a Financial Services Cloud consultant take to resolve the issue?

• A.  Provide a better user interface by building Lightning web components for beneficiary data and payment information.
• B.  Create an Action Plan Template for capturing beneficiary data and payment information.
• C.  Install an Insurance Data AppExchange package.
• D.  Utilize Insurance Flow Templates.