Free Salesforce AP-219 Exam Dumps Questions & Answers

An administrator wants to collect additional information from the customer when they cancel items on an Order Summary. How can the administrator modify the user interface to collect this information?

• A.  Copy the Cancel Item Flow and add a screen component with the new questions
• B.  Create a workflow rule that fires when an Order Summary is edited with field update actions for each of the questions that needs to be answered
• C.  Create a lightning web component with the additional questions and add it to the Order Summary lightning record page
• D.  Modify the Return Item Flow to collect the additional information

Where should a service agent go first to view process exceptions related to a specific Order?

• A.  Change order Record -Related Tab
• B.  Order Record - Process Exception Details Tab
• C.  Order Record - Details Tab
• D.  Order Summary Record - Related Tab

Which data type is the Status field on an Order Summary object?

• A.  Picklist
• B.  String
• C.  Text
• D.  Number

Where can an administrator find the Billing Customer Name as it relates to an Order Summary?

• A.  Order Summary Lookup (Account) BillToAccountId
• B.  Order Summary Lookup (Payment) Billing Name
• C.  Order Summary Lookup (Contact) BillToContactId
• D.  Order Summary Lookup (Account) Contact.BillToAccountId

How can an administrator add visibility rules for the buttons in the Highlights Panel on the Order Summary record page?

• A.  Navigate to the Order Summary object in Setup and modify the Highlights Panel visibility rules
• B.  Modify the Lightning Record Page Highlights Panel using Dynamic Actions
• C.  Modify the visibility rules of theHighlights Panel Actions in the page layout
• D.  Create a custom Highlights Panel component