Free Salesforce BA-201 Exam Dumps Questions & Answers

The business analyst (BA) at Universal Containers (UC) wants to understand why UC failed to meet a deployment date for its product go live while following the Agile process. According to the BA's research, the developers lacked a sense of the work in progress and the intended goal of that work, and the QA team was unable to clearly test the functionality based on a given persona.
Which step should the BA take next?

• A.  Move the deployment date out so the teams have more time to work.
• B.  Create a SWOT (Strength, Weakness, Opportunity, Threat) analysis to understand why development and testing took more time.
• C.  Review the user stories to ensure they are small, testable, and valuable.

After stakeholders formally signed off on requirements, the business analyst (BA) received numerous emails requesting changes to Salesforce during uses acceptance testing (UAT). The BA quickly became overwhelmed by the requests and needs a way to organize and peritonitis them.
What should the BA use to help them organize these requests?

• A.  Change request log
• B.  Gap analysis document
• C.  Scope statement specification

The business analyst (BA) at Cloud Kicks is deep in planning activities for its Commerce C oud implementation project. The project sponsor asks the team to.. their efforts due to budgetary constraints.
What should the BA do next?

• A.  Ask the project sponsor to request additional resources.
• B.  Ask the project sponsor to increase the project budget.
• C.  Ask the project manage to re-prioritize .. requirements.

Universal Containers has just been notified by authorities that govern the shipping industry of new regulatory requirements. To comply, they are several existing processes built on Salesforce that will need to change. A business analyst (BA) will help describe the additional business needs imports by the new regulations.
Which type of document should the BA prepare?

• A.  Audit log
• B.  Gap analysis
• C.  Current state analysis

The business analyst (BA) at Cloud Kicks has been interviewing customer service team members who use Service Cloud to understand the steps they take to complete their daily work. The BA is working on a solution to improve their productivity by identifying each step and documenting its purpose.
Which type of requirement documentation is the BA using in this scenario?

• A.  Process mapping
• B.  Value stream mapping
• C.  Data modeling