Free Salesforce Financial-Services-Cloud Exam Dumps Questions & Answers

A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulationswhen customers contact the bank.
Which two features should a consultant leverage to design this business process?

• A.  Process Builder
• B.  Discovery Framework
• C.  Screen Flows
• D.  Omni Studio

A retail bank is using Financial Services Cloudto support its operations. The bank has received complaints that its clients' documentation is often submitted late and when clients call, customer service agents are struggling with multiple systems to determine where the documentation is.
Which solutionshould a consultant suggest the client explore?

• A.  A Marketing Cloud integration to manage client communications
• B.  An APEX solution to leverage the SendMail capabilities of Salesforce
• C.  Process Builder to create automatl&Socument requests for missing items
• D.  The Send Documents flow for Retail Banking

Cumulus Cloud Bank must provide its customer service staff with real-time access to customeraccounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times.
Which option is most suitable?

• A.  Use Salesforce ConnecHvith External Objects to expose tables from the bank's core systems, and use the standard user interface (Ul) components to surface the records in Salesforce Lightning Ul.
• B.  Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make calloutsto the core system services.
• C.  Use Salesforce Connect with External Objects to expose tables from the bank's core systems, and use custom Lightning web components to surfatKthem in the Salesforce Lightning Ul.
• D.  Use the Data Consumption Framework to connect to the bank'smiddleware.

A bank recently sold its wealth management division and wants to improve its customers' digital experience.
The bank engaged Salesforce Professional Services to upgrade its existing Salesforce CRM to Financial Services Cloud and deliver its Bank of the Future vision.
Which three expected outcomes can serve as return on investment (ROI) justifications to the bank's chief financial officer (CFO)and investment committee?

• A.  Unify and improve team collaboration by sharing and managing customer leads and referrals across multiple lines of business at the bank to drive customers' financial needs and deepen client relationships.
• B.  Manage policy holder's interactions with customer service agents intelligently through the underwriting process.
• C.  Deliver connected and personalized digital experiences to the bank's customers thanks to a 360-degree view of its customer data consolidating multiple customer databases and sources from diverse channels at the bank.
• D.  Simplify the client onboarding process with proper tools to streamline customer discovery and internal reviews through renewal.
• E.  Modernize client-advisor experiences from engagement to relationship management to effectively drive long-term, trusted relationships.

Which three processes are part of Claims Management?

• A.  Payment
• B.  Reserve Management
• C.  Auto Adjudication
• D.  Underwriting
• E.  Quoting