Free ServiceNow CIS-FSM Exam Dumps Questions & Answers

Which mobile application does field service use?

• A.  Mobile Onboarding
• B.  Mobile Studio
• C.  Now Mobile
• D.  Mobile Agent

Assuming the reserve parts in agent stockroom configuration option is enabled, when sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if:

• A.  The part is available in the dispatcher's stockroom
• B.  The part is available in the agent's personal stockroom
• C.  The parts scheduling plugin is activated
• D.  The field agent has preferred stockrooms defined

Task filters, task ordering rules, and un-assignment constraints are key components of which feature?

• A.  Dynamic Scheduling
• B.  Workflows
• C.  Qualification
• D.  Auto Assignment

What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?

• A.  Process Dynamic Scheduling Auto Assignment
• B.  Optimize Task Routing
• C.  Calc Estimated Duration Assigned to
• D.  Show Auto Route

Which operational role is responsible for scheduling appointments and assigning tasks to agents?

• A.  wm_manager
• B.  wm_qualifier
• C.  wm_admin
• D.  wm_dispatcher