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Free ServiceNow CIS-ITSM Exam Dumps Questions & Answers
| Exam Code/Number: | CIS-ITSMJoin the discussion |
| Exam Name: | Certified Implementation Specialist - IT Service Management |
| Certification: | ServiceNow |
| Question Number: | 170 |
| Publish Date: | Jan 14, 2026 |
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Total 170 questions
Total 170 questions
Your customer wants Problem records to be assigned automatically to the Support group associated with the CI on the problem record.
Which business rule already satisfies this requirement?
Correct Answer: B
If the Assignment group is empty on an incident record, what happens when an agent that is a member of a single user groups clicks the Assign to me UI action?
Correct Answer: C
Explanation: (Only visible for DumpsFiles members)
Prior to Quebec, when you click Change > Create New, which page is displayed?
Correct Answer: A
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