An architect is presenting to a customer who is an 'Early AI User'. The customer is unsure about the differences between their two main project ideas.
Project 1: Create an internal chatbot that can answer HR policy questions by accessing the live employee handbook stored on a shared drive.
Project 2: Teach a general-purpose chatbot to adopt the company's formal communication style and tone for drafting official press releases.
How should the architect categorize the primary AI task for each project? (Choose 2.)