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  1. Home
  2. IIC
  3. Essential Skills for the Insurance Broker and Agent
  4. IIC.C130.v2026-09-09.q26
  5. Question 21

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Question 21/26

What should a broker do when selecting coverage for a client?

Correct Answer: B
Coverage selection must be driven by the client's actual exposures and needs, not by convenience, price alone, or mechanical use of standard forms. A broker should compare policy wordings, limits, exclusions, extensions, deductibles, conditions, valuation clauses, and insurer service capability against the client's risk profile. Option A is too rigid because standard wording may be inadequate for unusual property, specialized operations, high-value contents, business interruption exposure, liability hazards, or contractual obligations.
Option C is meaningless; a policy being heavily legalistic does not make it appropriate or superior. Option D is poor practice because overinsurance is not a proper E & O defence and may create affordability issues, client dissatisfaction, or unsuitable placement. The professional standard is needs-based recommendation supported by clear documentation. Brokers must identify what the client needs to protect, match those needs to available insurance products, and explain significant limitations. References/topics: From Quote to Policy; coverage selection, wording comparison, needs analysis, E & O prevention, client suitability.

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Other Question (26q)
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Q2. Why would an insured need an advertising injury liability extension in addition to the cov...
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Q19. What refers to one's ability to pay for any damage incurred as a result of the driver's ac...
Q20. Miro's vehicle and Stephanie's vehicle collide with each other in New Brunswick. Neither o...
Q21. What should a broker do when selecting coverage for a client?...
Q22. In provinces with a graduated licensing system for intermediaries, what must the licensee ...
Q23. What is the primary way an agent and an exclusive agent differ?...
Q24. An underwriter receives a submission for a restaurant. The base rate is $0.80 per $100. Du...
Q25. What should the intermediary do if the person reporting the claim is not named on the insu...
Q26. What does the term contra proferentem mean?
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