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  1. Home
  2. Microsoft
  3. Microsoft Dynamics 365 Customer Service Functional Consultant
  4. Microsoft.MB-230.v2023-08-09.q109
  5. Question 1

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Question 1/109

A customer has three cases in process and two cases for the current calendar year.
You need to determine how many cases the customer has left on their entitlement.
How many cases are left?

Correct Answer: C
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-termscustome

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