[Oct 28, 2026] Microsoft MB-230 Exam Dumps Files, Q164/221: You are implementing Omnichannel for Customer Service for a call center. The call center manager needs

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Question 164/221

You are implementing Omnichannel for Customer Service for a call center.
The call center manager needs to be able to track agents' performance.
You need to configure the intraday insights dashboard to meet the requirement.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

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Question 164/221

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