[May 20, 2024] Microsoft PL-200 Exam Dumps Files, Q1/171: A company creates a bot by using Power Virtual Agents. The company requires the bot to transfer callers

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Question 1/171

A company creates a bot by using Power Virtual Agents.
The company requires the bot to transfer callers to an agent if the bot is unable to recognize a customers request.
You need to configure the bot for the unrecognized information from the customer.
Which feature should you use?

A. Fallback workstream

B. Fallback topic

C. Fallback skill

D. Fallback queue

E. Fallback entity

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Question 1/171

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