DumpsFiles
 Request Exam  Contact
  • Home
  • PRACTICE EXAMS
    Oracle
    Fortinet
    Juniper
    Microsoft
    Cisco
    Citrix
    CompTIA
    VMware
    SAP
    EMC
    PMI
    HP
    Salesforce
    Other
  • View All Exams
  • New Dumps Files
  • Upload
  • Oracle
    Oracle
  • Fortinet
    Fortinet
  • Juniper
    Juniper
  • Microsoft
    Microsoft
  • Cisco
    Cisco
  • Citrix
    Citrix
  • CompTIA
    CompTIA
  • VMware
    VMware
  • SAP
    SAP
  • EMC
    EMC
  • PMI
    PMI
  • HP
    HP
  • Salesforce
    Salesforce
  1. Home
  2. SAP
  3. SAP Certified Application Associate - SAP Service Cloud Version 2
  4. SAP.C_C4H56I_34.v2024-07-11.q52
  5. Question 1

Join the discussion

Question 1/52

Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

Correct Answer: A,D
You can find existing cases in SAP Service Cloud Version 2 in two ways:
In the My Cases Summary card available in the home page. This card shows you the number of cases assigned to you, grouped by priority and status. You can click on any of the numbers to open a list of the corresponding cases. You can also click on the View All button to see all your cases in a table view.
In the case worklist by choosing the Case app from the menu. This app allows you to view, filter, sort, and search for cases based on various criteria. You can also create new cases, edit existing cases, and perform actions on cases from this app. References = Solution Guide for SAP Service Cloud Version 2, section Cases.

Add Comments

Your email address will not be published. Required fields are marked *

insert code
Type the characters from the picture.
Rating:
Other Question (52q)
Q1. Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correc...
Q2. Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S...
Q3. Which of the following features are available in the adaptation tool? Note: There are 2 co...
Q4. How can end users access the Customer Hub screen in Agent Desktop? Note: There are 2 corre...
Q5. What is one of the main uses for warranty management in SAP Service Cloud Version 2?...
Q6. What information can be maintained in the Related Objects facet of a case? Note: There are...
Q7. What is one of the main uses for warranty management in SAP Service Cloud Version 2?...
Q8. Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Clou...
Q9. Which field can be used to determine Service Level Agreements?...
Q10. You are setting up an organizational structure for a new implementation. Which of the foll...
Q11. You want to assign employees to multiple organisational units. Which action needs to be pe...
Q12. Which of the following objects can you assign to an installed base at item level? Note: Th...
Q13. Which actions are necessary to use installed bases in cases? Note: There are 2 correct ans...
Q14. Which of the following describe how access restrictions are governed in SAP Service Cloud ...
Q15. Which access restriction types are available in SAP Service Cloud Version 2? Note: There a...
Q16. Which element can be used to restrict access to views?...
Q17. Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Clou...
Q18. What information can be maintained in the Related Objects facet of a case? Note: There are...
Q19. Which of the following objects can be displayed in the Entities facet of the Customer Hub ...
Q20. Which of the following standard charts are available in the All Cases worklist? Note: Ther...
Q21. Which objects are needed to create a registered product? Note: There are 2 correct answers...
Q22. Which of the following blocks are available in the validation editor? Note: There are 2 co...
Q23. Which objects can you assign when you create a user? Note: There are 2 correct answers to ...
Q24. Which of the following parameters can be maintained by the administrator when configuring ...
Q25. Which types of master data can be used in case routing? Note: There are 2 correct answers ...
Q26. Which configuration can you use to trigger a warning message based on custom logic?...
Q27. What options are available to automatically assign an employee or team to a case? Note: Th...
Q28. Which of the following actions can a Service Agent execute from the case "More Action" but...
Q29. Which of the following steps are required to set up SAP Service Cloud Version 2? Note: The...
Q30. You have configured the Service Level Agreements and their determination rules, but they a...
Q31. You cannot access cases in SAP Service Cloud Version 2. What could be the reason?...
Q32. Which actions could you take to control the reaction times of a case? Note: There are 3 co...
Q33. Which actions are prerequisites to utilize registered products? Note: There are 2 correct ...
Q34. Which options can be used to control the access rights of a user? Note: There are 2 correc...
Q35. Which categories can you use when creating a service catalog in SAP Service Cloud Version ...
Q36. Which of the following are mandatory attributes when creating a case? Note: There are 2 co...
Q37. Which of the following elements are mandatory to create a new product? Note: There are 2 c...
Q38. Which of the following actions can a service agent perform in the Customer Hub in Agent De...
Q39. Which of the following steps are required to set up SAP Service Cloud Version 2? Note: The...
Q40. Which types of master data can be used in case routing? Note: There are 2 correct answers ...
Q41. WWhich of the following are mandatory to maintain when you want to create a new business u...
Q42. Which of the following are required to grant business user access? Note: There are 2 corre...
Q43. What actions do you need to perform to create an incident for SAP Service Cloud Version 2?...
Q44. What is the only way to change an active case type?...
Q45. Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S...
Q46. Which of the following account types can be used in SAP Service Cloud Version 2? Note: The...
Q47. How can you trigger an event notification based on a specific condition?...
Q48. You have integrated Microsoft Teams with SAP Service Cloud Version 2. Where can service ag...
Q49. What can you do with Agent Desktop in SAP Service Cloud Version 2? Note: There are 2 corre...
Q50. Which field can be used to determine Service Level Agreements?...
Q51. Which user types are available within SAP Service Cloud Version 2? Note: There are 2 corre...
Q52. You are an administrator and want different user groups to have different fields access in...
[×]

Download PDF File

Enter your email address to download SAP.C_C4H56I_34.v2024-07-11.q52.pdf

Email:

DumpsFiles

Our website provides the Largest and the most Latest vendors Certification Exam materials around the world.

Using dumps we provide to Pass the Exam, we has the Valid Dumps with passing guranteed just which you need.

  • DMCA
  • About
  • Contact Us
  • Privacy Policy
  • Terms & Conditions
©2025 DumpsFiles

www.dumpsfiles.com materials do not contain actual questions and answers from Cisco's certification exams.