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  1. Home
  2. Salesforce
  3. Salesforce Certified Sales Cloud Consultant
  4. Salesforce.CRT-251.v2024-10-28.q330
  5. Question 1

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Question 1/330

Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend meeting this requirement?

Correct Answer: C
Einstein Activity Capture is a Salesforce feature that automatically syncs emails and events from Office 365 (or Gmail) to Salesforce. Users do not need to install anything on their computers, as the feature works in the cloud. Users can also choose which emails and events to sync, and relate them to contacts, accounts, opportunities, or other records in Salesforce. Einstein Activity Capture can help users save time and keep track of their customer interactions. Verified Reference: [Einstein Activity Capture]

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Other Question (330q)
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Q324. Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting ...
Q325. Cloud Kicks' global sales operations team has to export reports from Salesforce and manipu...
Q326. What does campaign influence allow a user to do?...
Q327. A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready t...
Q328. Which two solutions should a consultant recommend if a sales process requires opportunitie...
Q329. The Sales Director at Cloud Kicks wants to prevent users from viewing each other's Opportu...
Q330. Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and opportuni...
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