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  1. Home
  2. Salesforce
  3. Salesforce Energy and Utilities Cloud Accredited Professional Exam
  4. Salesforce.Energy-and-Utilities-Cloud.v2025-06-18.q38
  5. Question 1

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Question 1/38

An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

Correct Answer: D
To capture and make searchable the Product type information in Salesforce, relevant to an energy company's Product Catalog integration with Industries CPQ, adding a picklist field to the Product2 object is recommended. This picklist field can be configured with the four required values (Energy, Batteries, Measurement, Solar Panels) and will allow for easy categorization and searching of products within the Salesforce org, ensuring that the data can be efficiently managed and utilized within the system. Reference = The Salesforce CPQ documentation provides guidance on configuring product attributes and managing the Product Catalog, including adding custom fields to products for better categorization and searchability: https://help.salesforce.com/articleView?id=cpq_products.htm&type=5

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Other Question (38q)
Q1. An energy company wants to integrate its current Product Catalog legacy system with its Sa...
Q2. An existing Salesforce customer has built a data model with many custom objects for their ...
Q3. A utility customer runs the majority of their current processes using backoffice CIS, bill...
Q4. An energy company was recently onboarded on Energy and Utilities Cloud. They want to launc...
Q5. An energy company wants to accurately price quotes for new. small and medium businesses, w...
Q6. An energy company is an energy retailer with a global presence. They require a solution th...
Q7. A utility company has seen a high number of calls from customers expressing their inabilit...
Q8. An energy company provides electricity to business customers. There are several cost compo...
Q9. When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScrip...
Q10. An energy company has implemented Energy and Utilities Cloud in its call center, and they'...
Q11. An energy company wants to calculate the estimated monthly amount a customer needs to pay....
Q12. A consultant is facilitating their first requirements gathering session with an energy com...
Q13. The project team wants to use the Customer Acquisition Management application to set up an...
Q14. An energy company urgently needs to replace its current customer information system (CIS)....
Q15. Which two standard Energy and Utilities Cloud data model characteristics are used to diffe...
Q16. The project team wants to use the Customer Acquisition Management application to set up an...
Q17. A customer has enabled integration between the Energy and Utilities Contact Center Console...
Q18. An energy company is building a Customer 360 view for its call center agents. They start w...
Q19. An energy company is implementing Energy and Utilities Cloud for their contact center and ...
Q20. An energy company is implementing Energy and Utilities Cloud for its service center agents...
Q21. An energy company is launching a new subscription service in the B2B market that offers an...
Q22. Energy and utility organizations are going through digital transformations that place a gr...
Q23. A company's energy and utilities org uses Permission Set Licenses What are the two methods...
Q24. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders...
Q25. An energy utility company is implementing the Customer Acquisition Management application....
Q26. An Administrator needs help generating an accurate report to identify the average response...
Q27. Which three features are included in the Energy and Utilities Cloud Console?...
Q28. Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All an...
Q29. An energy company needs a way to generate PDF or Word proposals based on a quote for comme...
Q30. An energy customer has purchased a new home and needs to transfer their service. Which obj...
Q31. A customer has recently installed Energy and Utilities Cloud Which specific license enable...
Q32. A developer discovers that the Lightning Web Components in their Energy and Utilities Clou...
Q33. Which two items are necessary before starting a data mapping exercise from the billing sys...
Q34. An energy company wants to send to its customers various types of communication via digita...
Q35. An administrator for an energy company recently built a new FlexCard that shows whether a ...
Q36. An energy company runs utility-specific processes in the backend customer information syst...
Q37. A multinational energy company distributes energy to several countries with different tari...
Q38. An energy company has decided to keep the latest customer invoice in Energy and Utilities ...
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