[Mar 07, 2024] Salesforce Field-Service-Consultant Exam Dumps Files, Q1/140: Universal Containers wants the ability for their Field Technicians to log sales opportunities associated

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Question 1/140

Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service Mobile app?

A. Quick Action on Opportunity to Create Work Order

B. Quick Action on Opportunity to Create Work Order Line Item

C. Quick Action on Work Order to Create Opportunity

D. Quick Action on Work Order Line Items to Create Opportunity

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Other Question (140q): Q1. Universal Containers wants the ability for their Field Technicians to log sales opportunit...; Q2. Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders. Wh...; Q3. universal containers need to send the technician into the field to service containers. It ...; Q4. Universal container UC has 140 service resources who handle 2400 service appointment per d...; Q5. Service Appointments in a "Cannot Complete" status may indicate that an additional part or...; Q6. Universal container is evaluating a strategy for reducing the cost of service using the au...; Q7. Universal Containers plans to implement Crew Management to better support its clients. Whi...; Q8. Which two objects are required when configuring an optimization job? Choose 2 answers...; Q9. a customer makes one appointment for the sales department, and another appointment for the...; Q10. universal containers are implemented field service lightning and wants to make sre the dis...; Q11. universal container (uc) is rolling out inventory management to better manage parts and in...; Q12. an inventory manager at universal containers wants to better understand the distribution o...; Q13. Universal Containers (UC) uses two contractors, Contractor 1 and Contractor 2, to perform ...; Q14. Universal Containers wants to help their dispatchers determine the length of time a Work O...; Q15. One of the products sold by Universal Containers requires quarterly service appointments. ...; Q16. Universal Containers offers 2-hour versus 4-hour appointment booking windows for Gold vers...; Q17. Universal container typically performs installs, break-fix, and inspection for all clients...; Q18. A financial strvicts customtr wants to send emails to customers who log in for the first t...; Q19. Universal Containers wants to standardize creation of Work Orders. Historically, Work Orde...; Q20. Optimization for the Midwest territory is set to automatically run each night for the next...; Q21. Universal Containers has identified a business process in which a Customer Support Agent r...; Q22. Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Servi...; Q23. Northern Trail Outfitters upgraded their Marketing Cloud account which now includes a Send...; Q24. Universal Containers wants to limit their Technicians' view of Work Orders and Service App...; Q25. Universal Containers wants to track the time a Service Resource spends on each step of mor...; Q26. universal containers wants to provide a view of emergency work that is only visible to dis...; Q27. Universal Containers (UC) is rolling out Inventory Management to better manage parts and i...; Q28. When the universal container UC technician installed a product at a customer site the tech...; Q29. universal containers technician may be assigned to jobs with arrival window to meet the co...; Q30. Universal Containers requires trained inspectors to make three site visits per year to ins...; Q31. Universal Containers's Dispatchers want to visualize the planned travel route for a Techni...; Q32. To ensure that preventative maintenance work can be completed on time. Universal Container...; Q33. A customer wants to return a defective product instead of scheduling a Service Appointment...; Q34. At Universal Containers, the Service Territory member's time zone is one hour behind the S...; Q35. Universal Containers operates in a highly regulated industry. Technicians must conduct qua...; Q36. Universal Containers wants to track the work that is performed on the customer's install b...; Q37. Universal Containers wants ensure that inventory needed for repair jobs is tracked and man...; Q38. Universal Containers wants to track the total associated price when servicing Work Order f...; Q39. Universal Containers performs service on field assets that require a sequence of work task...; Q40. Northern Trail Outfitters (NTO), a longtime Marketing Cloud customer, has decided to adopt...; Q41. A customer wants to return a defective product instead of scheduling a Service Appointment...; Q42. When completing a Work Order in the field, the Technician needs to capture two signatures ...; Q43. How should the Consultant recommend visualizing the highest revenue generating Service App...; Q44. A dispatcher needs to reduce the backlog of service appointments in different territories ...; Q45. Universal Containers provides prompt service and has multiple service levels for different...; Q46. Universal Containers (UC) is rolling out Inventory Management to better manage parts and i...; Q47. Northern Trail Outfitters wants to control what content is available to certain users and ...; Q48. A Technician at Universal Containers (UC) is responsible for servicing multiple Assets at ...; Q49. Universal container provides services to multiple machines installed at customer sites. Ea...; Q50. Universal Containers has a large filed service team with complex logistics process. Some o...; Q51. Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Servi...; Q52. Which two reports should a Consultant build to track the number of parts used by a Technic...; Q53. Universal Containers (UC) has enabled Salesforce Field Service and installed the managed p...; Q54. Universal containers has a large volume of cancellations occurring on their Work Orders. T...; Q55. Universal Containers needs to send Technicians into the field to service containers. It ta...; Q56. Universal Containers is implementing Work Order Management to better support its clients. ...; Q57. Universal Containers is tracking customer issues in their call center. Sometimes this requ...; Q58. Universal Containers' (UC) customers have asset scheduled to be moved between locations by...; Q59. Universal Containers has discovered that many of its Technicians' initial visits require a...; Q60. Universal Containers sells products that are made up of senalized components. Technicians ...; Q61. Universal Containers's Dispatchers want to visualize the planned travel route for a Techni...; Q62. A Field Service Technician wants to view a list of parts consumed during a given time peri...; Q63. A new Marketing Cloud (MC) customer wants to now implement a Salts Cloud instance to go al...; Q64. Northern Trail Outfitters (NTO) sends emails from Content Builder and Journey Builder. Whe...; Q65. Universal containers plans to deploy field service lightning to 100 external contractors. ...; Q66. Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two ac...; Q67. Universal Containers (UC) provides services to multiple machines installed at customer sit...; Q68. Universal Containers is receiving increased complaints about incomplete Work Orders. What ...; Q69. To ensure that preventative maintenance work can be completed on time. Universal Container...; Q70. Universal Containers wants to track the time a Service Resource spends on each step of mor...; Q71. Each container consists of multiple parts that are tracked by Asset records. Universal Con...; Q72. Universal Containers has an initiative to increase customer satisfaction by committing pre...; Q73. Universal Containers (UC) has 140 service resources who handle 2,400 service appointments ...; Q74. A universal container customer is having issues with three containers at the customer's si...; Q75. Technician often need to generate reports in customer language Which configuration should ...; Q76. An extreme weather situation impacted both the volume of open work and the number of avail...; Q77. Northern Trail Outfitters has a contact count of nearly 10 million records. They have noti...; Q78. Universal containers (UC) wants to standardize the process that process that agents use to...; Q79. Universal Containers wants to have more control over the geography in which their Technici...; Q80. universal containers wants to report on the volume of products installed within a specific...; Q81. Universal Containers wants to ensure that inventory needed for repair jobs is tracked and ...; Q82. A customer wants to import the previous 10 years of customer purchase data in their Market...; Q83. A customer wants to create a loyalty program by identifying all subscribers who clicked on...; Q84. Universal Containers wants to assign Service Appointment based on the Polygon of the child...; Q85. Northern Trail Outfitters wants to include the body of marketing email replies captured by...; Q86. Northern Trail Outfitters has a customer login page on their website and wants to use Mark...; Q87. universal containers has customers who have previously negotiated pricing on some products...; Q88. Universal Containers (UC) wants to track all customer work requests. UC has no requirement...; Q89. Geolocation tracking is enabled for universal container's for technician but should apply ...; Q90. Northern Trail Outfitters' marketing team is made up of a marketing manager, a marketing s...; Q91. Service appointments in a "cannot complete" status may indicate that an additional part or...; Q92. At universal containers the service territory member's time zone is one hour behind the se...; Q93. Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectat...; Q94. Universal containers has enabled field service lightning and wants to enable milestones fo...; Q95. One of Universal Containers' customers reported that the Technician sent to their site lef...; Q96. Service technicians at AW Computing use the Field Service mobile application when in the f...; Q97. An employee at Universal Containers performs the role of a Dispatcher and a Technician. Ho...; Q98. Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is c...; Q99. The system administrator at Ursa Major Solar creates several custom actions on the Work Or...; Q100. Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases....; Q101. An extreme whether situation impacts both the volume of work and number of available resou...; Q102. the dispatcher at universal containers wants wants to schedule service appointment from th...; Q103. Universal Containers sells products that are made up of senalized components. Technicians ...; Q104. The field service administrator at Ursa Major Solar updates the skills required on the mos...; Q105. Universal Containers (UC) wants to schedule Work Orders only if Technicians have the neces...; Q106. Which two scenarios are fully supported by Maintenance Plans? Choose 2 answers...; Q107. Universal Containers provides maintenance and emergency services to its customers. Sending...; Q108. At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. Th...; Q109. A technician reported that the travel time calculated between appointments is often two sh...; Q110. universal container wants its technician to follow a standard operating procedure (S O P) ...; Q111. Northern Trail Outfitters wants to connect relational data Into their Journey without over...; Q112. which two features on the dispatcher console should the consultant use to visualize rules ...; Q113. Universal Containers has customers who have previously negotiated pricing on some products...; Q114. A small restaurant franchise wants to implement Marketing Cloud to support their franchise...; Q115. Northern Trail Outfitters wants to report on its Assets and reflect their attributes inclu...; Q116. Northern Trail Outfitters wants to query Marketing Cloud for send data across SMS, Push, a...; Q117. Universal Containers (UC) wants to schedule Work Orders only if Technicians have the neces...; Q118. Universal Containers is implementing Field Service Lightning and wants to make sure the di...; Q119. Approximately 70% of Universal Containers' site visits are inspections and quotation sessi...; Q120. Universal Containers is implementing Work Order Management to better support its clients. ...; Q121. Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC want...; Q122. The Org-Wide Default sharing for a Service Appointment is set to Private. If the Service A...; Q123. Universal Containers wants to identify which resources need more or fewer appointments. Wh...; Q124. Universal Containers wants to dispatch groups of Service Appointments to their Technicians...; Q125. Universal Containers has external resources who only report back once a Service Appointmen...; Q126. An analytics team wants to get real-time updates on transactional email metrics, specifica...; Q127. Which two features on the Dispatcher Console should the Consultant use to visualize Rule V...; Q128. Universal Containers has a call center that responds to requests from customers and schedu...; Q129. Universal Containers wants to reduce their mean-time-to-service. Which three Field Service...; Q130. Universal Containers provides prompt service and has multiple service levels for different...; Q131. Geolocation tracking is enabled for Universal Containers's Technicians but should only app...; Q132. Which two objects are required when configuring an optimization job? Choose 2? answers...; Q133. Universal Containers wants to track the time a Service Resource spends on each step of mor...; Q134. Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly ...; Q135. Universal container wants to ensure the technician has the correct equipment before arrivi...; Q136. Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform r...; Q137. Universal Containers does not want the lunch break to interfere with existing scheduled wo...; Q138. Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, i...; Q139. AW Computing uses a private record access model in the sales, support, and field service o...; Q140. A Consultant is helping Universal Containers define its mobile approach. Which requirement...

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Question 1/140

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