[Jun 17, 2024] Salesforce Service-Cloud-Consultant Exam Dumps Files, Q1/134: Universal Containers wants to notify Support Managers when a new case has been untouhed for more than

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Question 1/134

Universal Containers wants to notify Support Managers when a new case has been untouhed for more than two business days.
Which approach should a consulatant implement?

A. Use Flow Builder to create a flow with a scheduled path.

B. Define case auto-response rules.

C. Establish case assignment rules.

D. Configure case escalation rules.

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