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Question 71/193
What minimum role is required in order to use the Hardware Asset dashboard?
Correct Answer: C
* According to the ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path, the Hardware Asset dashboard is a feature that shows key metrics on your hardware and consumable models and assets for the entire asset life cycle.
* The Hardware Asset dashboard is available with the Hardware Asset Management (HAM) application, which is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets1.
* To access the Hardware Asset dashboard, you need to have the ham_user role, which is the minimum role required to use the HAM application1.
* The ham_user role grants you the permission to view and update hardware and consumable assets, transfer orders, disposal orders, and RMA requests1.
* Therefore, the correct answer is option C, ham_user, as it is the minimum role required to use the Hardware Asset dashboard. References:
* ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path
* Hardware Asset Management documentation
* What is Hardware Asset Management?
* The Hardware Asset dashboard is available with the Hardware Asset Management (HAM) application, which is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets1.
* To access the Hardware Asset dashboard, you need to have the ham_user role, which is the minimum role required to use the HAM application1.
* The ham_user role grants you the permission to view and update hardware and consumable assets, transfer orders, disposal orders, and RMA requests1.
* Therefore, the correct answer is option C, ham_user, as it is the minimum role required to use the Hardware Asset dashboard. References:
* ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path
* Hardware Asset Management documentation
* What is Hardware Asset Management?
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- Other Question (193q)
- Q1. What plugin offers consistent, good, clean data for the company names of vendors or manufa...
- Q2. Inventory audit results provide easy visibility into the reconciliation of scanned assets ...
- Q3. What core table requires migration when extending ITSM Asset Management with Hardware Asse...
- Q4. When working in conjunction with a Field Service Management (FSM) change task, what featur...
- Q5. With regard to Contract Management notifications, what is the most important contract dale...
- Q6. The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management wit...
- Q7. Which ServiceNow role enables the user to perform actions related to incident, problem, ch...
- Q8. When opted-in to the Hardware Asset Management Content Service, how often is updated conte...
- Q9. What information would you find on the End of Life tab of the Hardware Asset dashboard? (C...
- Q10. What is included in the total cost of ownership? (Choose two.)...
- Q11. Once the content update adds hardware lifecycle data to your instance, can it be deleted?...
- Q12. What are the three types of catalogs in ServiceNow? (Choose three.)...
- Q13. What minimum role is required in order to use the Hardware Asset dashboard?...
- Q14. What do certification filters define?
- Q15. A blind inventory audit is typically initiated via which interface?...
- Q16. During normalization, what is the most common cause for hardware models to generate a stat...
- Q17. Which mobile app allows the user to conduct an inventory audit?...
- Q18. Configuration items (CIs) track what type of information? (Choose two.)...
- Q19. How do you prevent normalization information fora specific hardware model from being sent ...
- Q20. What critical information should be tracked for your contracts? (Choose two.)...
- Q21. What hardware asset attribute should you track that is NOT part of a configuration item (C...
- Q22. Classes are represented as tables in the ServiceNow database. Which is the base asset clas...
- Q23. What are the Normalization statuses? (Choose six.)...
- Q24. You may adjust a contract when it is in which of the following states? (Choose two.)...
- Q25. Which ServiceNow role enables the user to perform actions related to incident, problem, ch...
- Q26. When using transform maps to transform imported hardware model data to your desired asset ...
- Q27. Key features of consumables are: Choose 2 answers...
- Q28. During an audit, when is the Expected Assets list populated in the asset audit form?...
- Q29. What is the purpose of stock rules? (Choose two.)...
- Q30. You may adjust a contract when it is in which of the following states? (Choose two.)...
- Q31. When creating a list report that groups all assets by product model, which table is used?...
- Q32. Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. ...
- Q33. What are the goals of IT asset management (ITAM)? (Choose four.)...
- Q34. Within the asset audit form, where would you find the list of all assets that were found a...
- Q35. What is the difference between ITAM personas and ITAM Roles? (Choose four.)...
- Q36. Classes are represented as tables in the ServiceNow database. Which is the base asset clas...
- Q37. What are the two primary benefits of deploying asset tasks during the retirement of an ass...
- Q38. In order for a hardware model to be fully normalized rather than partially normalized, wha...
- Q39. Describe the structure of a Transfer Order.
- Q40. To utilize the contract rate cards features, which plugin is required to be activated?...
- Q41. Which applications are required to perform a blind audit of your asset inventory?...
- Q42. Expected outcomes of IT asset management (ITAM) include which of the following? (Choose th...
- Q43. A component is considered an IT asset when you want to: (Choose three.)...
- Q44. What are baseline asset states? (Choose three.)...
- Q45. How can you automate the replenishment of stock levels?...
- Q46. What are the key steps for importing asset data? (Choose three.)...
- Q47. What are model records?
- Q48. How is the Technology Reference Model (TRM) information updated within the Hardware Asset ...
- Q49. When disposing of an IT asset through a vendor, what documentation should be attached to t...
- Q50. Configuration items (CIs) track what type of information? (Choose two.)...
- Q51. When transferring non-consumable assets between stockrooms, how must they be transferred?...
- Q52. What do certification filters define?
- Q53. A component is considered an IT asset vs. a configuration item (CI) when you want to do wh...
- Q54. Winch role allows you to allocate a resource?
- Q55. What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?...
- Q56. What happens to the consumable's asset record after it has been consumed?...
- Q57. A user's broken laptop is replaced via an incident. Upon completion, the Incident Manageme...
- Q58. What hardware asset attribute should you track that is NOT part of a configuration item (C...
- Q59. What requirements must be met in order for a consumable asset to be consumed? (Choose thre...
- Q60. What are the three types of catalogs in ServiceNow? (Choose three.)...
- Q61. What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?...
- Q62. What original costs are involved in purchasing an asset and putting it into use? (Choose t...
- Q63. When disposing of an IT asset through a vendor, what documentation should be attached to t...
- Q64. What are baseline asset states? (Choose three.)...
- Q65. Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager pr...
- Q66. Which of the following are components of the asset request structure? (Choose three.)...
- Q67. When running an asset audit, you receive the result of 10 "Scanned and expected" assets. W...
- Q68. What is the third tier of the capability blueprint?...
- Q69. When running an asset audit, you receive the result of 10 "Scanned and expected" assets. W...
- Q70. From where can you publish catalog items? (Choose two.)...
- Q71. What minimum role is required in order to use the Hardware Asset dashboard?...
- Q72. When a stock manager receives a new delivery of consumables, what happens if all the follo...
- Q73. Which is NOT a component of a hardware asset's lifecycle?...
- Q74. During the hardware model normalization process, which field is the most important criteri...
- Q75. Which applications are required to perform a blind audit of your asset inventory?...
- Q76. Which mobile app allows the user to conduct an inventory audit?...
- Q77. What field must an agent complete when resolving an incident in order for the HAM asset ta...
- Q78. When designing steps with operations requiring variables, it is best practice to do what?...
- Q79. To utilize the contract rate cards features, which plugin is required to be activated?...
- Q80. A given collection of methodologies, assets, and templates within Now Create is referred t...
- Q81. What critical information should be tracked for your contracts? (Choose two.)...
- Q82. Several of your models are listed as Match Not Found on the Model Management tab of the Ha...
- Q83. What field must an agent complete when resolving an incident in order for the HAM asset ta...
- Q84. Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. ...
- Q85. What is the difference between ITAM personas and ITAM Roles? (Choose four.)...
- Q86. What is the impact of a customer opting out of the ServiceNow Content Service for specific...
- Q87. Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks...
- Q88. Why may users request loaner assets even when the requested asset is not available in the ...
- Q89. What prevents two asset managers from transferring the same asset at the same time?...
- Q90. Within the asset audit form, where would you find the list of all assets that were found a...
- Q91. Which catalog facilitates the ability to source from existing stock?...
- Q92. What is the global standard for product recognition used during hardware model normalizati...
- Q93. Select the three main components of the data certification process. (Choose three.)...
- Q94. Which values does the "Asset tracking strategy" field provide to affect individual models?...
- Q95. What is the default display name for an asset?...
- Q96. What are the three tiers of Lifecycle Management? (Choose three.)...
- Q97. Once the content update adds hardware lifecycle data to your instance, can it be deleted?...
- Q98. An asset is manually created from a purchase order before it has been shipped by the suppl...
- Q99. What is an attribute that will remain unchanged throughout the life of the asset?...
- Q100. A transfer order is used to do what?
- Q101. Assets can be scanned and created in ServiceNow via the Agent mobile application in which ...
- Q102. When a hardware asset is retired (e.g., a server), what happens to any existing software a...
- Q103. The Stock Rule Runner scheduled job replenishes stock in a stockroom__________....
- Q104. Which mobile app can users leverage to view the assets assigned to them and create inciden...
- Q105. What are the goals of IT asset management (ITAM)? (Choose four.)...
- Q106. How often are the tabs in the Hardware Asset dashboard updated?...
- Q107. The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management wit...
- Q108. What information would you track for a configuration item (CI) versus an asset? (Choose tw...
- Q109. Which of these tables are installed with Hardware Model Normalization? (Choose three.)...
- Q110. An event runs each night to send reminders to contract administrators about contract expir...
- Q111. What is the process of restructuring data to maintain consistency?...
- Q112. During normalization, what is the most common cause for hardware models to generate a stat...
- Q113. Assets can be moved between stockrooms by using:...
- Q114. What information would you not find in the lifecycle management tab of the Hardware Asset ...
- Q115. Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager pr...
- Q116. How often are the tabs in the Hardware Asset dashboard updated?...
- Q117. Normalization status is the level of normalization match based on what characteristics? (C...
- Q118. Which three attributes from a hardware model record are used for setting the normalized di...
- Q119. What must exist before a consumable can be consumed? (Choose three.)...
- Q120. Baseline ITSM Asset Management provides which features? (Choose three.)...
- Q121. When creating a stock rule that replenishes from a vender, what is primary requirement for...
- Q122. What role is required to use the Hardware Model Normalization Overview dashboard?...
- Q123. After installing the Hardware Asset Management (HAM) plugin, how do you update it when new...
- Q124. What core table requires migration when extending ITSM Asset Management with Hardware Asse...
- Q125. A blind inventory audit is typically initiated via which interface?...
- Q126. What minimum role is required in order to use the Hardware Asset dashboard?...
- Q127. When a hardware asset is retired, what happens to any existing software allocations on tha...
- Q128. What is the preferred method of parsing in the Transform/Compose step of an event rule?...
- Q129. How do you calculate residual value?
- Q130. When using transfer orders to move multiple assets from a single stockroom to another, how...
- Q131. What are types of assets? (Choose four.)
- Q132. What are the baseline asset lifecycle automation flows provided by the Hardware Asset Mana...
- Q133. When disposing of an IT asset through a vendor, what documentation should be attached to t...
- Q134. When creating a stock rule that replenishes from a vender, what is primary requirement for...
- Q135. For advanced risk assessment, risk response can be handled in the following ways: (Choose ...
- Q136. Which catalog facilitates the ability to source from existing stock?...
- Q137. When a hardware asset is retired (e.g., a server), what happens to any existing software a...
- Q138. What is the name of the scheduled job that generates expense lines based on rate cards?...
- Q139. What information would you track for a configuration item (CI) versus an asset? (Choose tw...
- Q140. What core table requires migration when extending ITSM Asset Management with Hardware Asse...
- Q141. When does hardware normalization run by default?...
- Q142. Which of these tables are installed with Hardware Model Normalization? (Choose three.)...
- Q143. When using transfer orders to move multiple assets from a single stockroom to another, how...
- Q144. Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Ca...
- Q145. Stock rules have automatic restocking actions that occur through a daily scheduled job. Wh...
- Q146. What information would you find on the Procurement tab of the Hardware Asset dashboard? (C...
- Q147. Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. ...
- Q148. What are model records?
- Q149. Which ServiceNow role enables the user to perform actions related to incident, problem, ch...
- Q150. Which tab on the Hardware Asset Dashboard enables tracking asset models with missing purch...
- Q151. Classes are represented as tables in the ServiceNow database. Which is the base asset clas...
- Q152. Under which condition does the Now Platform NOT create an asset automatically?...
- Q153. What original costs are involved in purchasing an asset and putting it into use? (Choose t...
- Q154. Which key attribute in the model record does hardware model normalization use to normalize...
- Q155. Which applications are required to perform a blind audit of your asset inventory?...
- Q156. What are the Normalization statuses? (Choose six.)...
- Q157. What field must an agent complete when resolving an incident in order for the HAM asset ta...
- Q158. To perform hardware model normalization, which three fields from the hardware model record...
- Q159. Under which condition does the Now Platform NOT create an asset automatically?...
- Q160. What are some examples of operational expenses of managing an asset throughout its lifecyc...
- Q161. Populating CMDB tables using import sets can inadvertently result in duplicate configurati...
- Q162. Which mobile app allows the user to conduct an inventory audit?...
- Q163. Which of the following are functions of the model category? (Choose two.)...
- Q164. For a model to be fully normalized, what must be added to the model record?...
- Q165. How often are the tabs in the Hardware Asset dashboard updated?...
- Q166. When viewing the Model Management tab of the Hardware Asset dashboard, you see that severa...
- Q167. How does an end user determine what consumables they have consumed?...
- Q168. What are baseline asset states? (Choose three.)...
- Q169. Which of the following are considered assets? (Choose three.)...
- Q170. When does an asset's lifecycle begin?
- Q171. What happens to the consumable's asset record after it has been consumed?...
- Q172. From where can you publish catalog items? (Choose two.)...
- Q173. An event runs each night to send reminders to contract administrators about contract expir...
- Q174. Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks...
- Q175. Which catalog facilitates the ability to source from existing stock?...
- Q176. Which of the following are components of the ServiceNow asset lifecycle? (Choose three.)...
- Q177. Delegated Developers are granted access only to what in which they are working?...
- Q178. Which of the following are valid contract states during a contract's lifecycle? (Choose fo...
- Q179. Which mobile app can users leverage to create assets, perform inventory audits, and receiv...
- Q180. A scheduled job runs nightly to determine if any rate cards need to be applied to generate...
- Q181. Which mobile app can users leverage to create assets, perform inventory audits, and receiv...
- Q182. For a model to be fully normalized, what must be added to the model record?...
- Q183. What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?...
- Q184. What is the default state of a newly created asset?...
- Q185. What is the impact of a customer opting out of the ServiceNow Content Service for specific...
- Q186. What is the process of restructuring data to maintain consistency?...
- Q187. When using transform maps to transform imported hardware model data to your desired asset ...
- Q188. When selected on the model category form, what feature prevents the automatic creation of ...
- Q189. When transferring non-consumable assets between stockrooms, how must they be transferred?...
- Q190. Which ServiceNow Mobile app provides end users visibility to their assigned hardware and c...
- Q191. When a hardware asset is retired (e.g., a server), what happens to any existing software a...
- Q192. What information would you track for a configuration item (CI) versus an asset? (Choose tw...
- Q193. Inventory audit results provide easy visibility into the reconciliation of scanned assets ...
