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  1. Home
  2. VMware
  3. VMware Workspace ONE 21.X UEM Troubleshooting Specialist
  4. VMware.5V0-62.22.v2024-05-12.q23
  5. Question 1

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Question 1/23

An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues Which service can help meet this goal?

Correct Answer: B
Explanation
The service that can help meet this goal is the Self-Service Portal. The Self-Service Portal is a web-based application that allows users to perform various actions on their enrolled devices, such as lock, unlock, wipe, or unenroll1. Users can also reset their device passcode through the Self-Service Portal, which can reduce the number of help desk tickets and improve user satisfaction2.

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Other Question (23q)
Q1. An organization has introduced a complex password requirement on enrolled mobile devices. ...
Q2. After updating a configuration in Workspace ONE UEM, the administrator notices that it tak...
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