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When deploying AICC in a virtualized environment (e.g., VMware), which resource is often the most critical bottleneck for IVR media servers, directly impacting the number of concurrent ports supported?
                Correct Answer: A
                    
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- Other Question (46q)
- Q1. When deploying AICC in a virtualized environment (e.g., VMware), which resource is often t...
- Q2. Which factor is the most significant when determining the required storage capacity for a ...
- Q3. Which network topology is most suitable for connecting multiple regional contact centers t...
- Q4. In a capacity planning scenario, if the average handle time is 5 minutes and you receive 2...
- Q5. Which AICC feature allows a supervisor to "whisper" to an agent during a live call (provid...
- Q6. Which AICC concept refers to the practice of routing interactions to the best available re...
- Q7. A customer wants to use AI for real-time agent assistance, providing on-screen suggestions...
- Q8. Which AICC component is responsible for detecting fax tones and redirecting the call to a ...
- Q9. What is the key benefit of a "containerized" deployment of AICC components (e.g., using Do...
- Q10. What is the fundamental technical difference between "Skill-Based Routing" and "Behavioral...
- Q11. Which AICC architectural principle is key to achieving scalability, allowing you to add mo...
- Q12. What is a key technical advantage of using VoiceXML (VXML) for IVR application development...
- Q13. When integrating AICC with a custom application using web services (SOAP/REST), what is th...
- Q14. Which licensing model typically provides the greatest financial flexibility for a customer...
- Q15. What is the main technical advantage of using "OPUS" as an audio codec for VoIP in AICC?...
- Q16. Which AICC feature directly supports the business goal of increasing revenue through cross...
- Q17. When proposing a disaster recovery (DR) solution with a Recovery Point Objective (RPO) of ...
- Q18. The SIP protocol (Session Initiation Protocol) is used only for call signaling and setup; ...
- Q19. When performing a root cause analysis of high jitter in voice calls, which network device'...
- Q20. Which AICC component would be responsible for executing a complex business rule such as: "...
- Q21. Which component in the AICC architecture is most directly responsible for translating a cu...
- Q22. When designing an AICC solution that must integrate with both legacy TDM systems and moder...
- Q23. Which component in the AICC architecture is responsible for converting text-based chatbot ...
- Q24. A customer wants to integrate AICC with their Salesforce CRM using an API. The requirement...
- Q25. Which AICC architectural style decouples the client (UAP) from the server, allowing them t...
- Q26. Which QoS (Quality of Service) marking on IP packets is typically used for voice media (RT...
- Q27. In a geographically distributed AICC deployment, which network technology is used to creat...
- Q28. For a predictive dialer campaign, which algorithm parameter is most crucial to optimize in...
- Q29. What does the term "Service Virtualization" refer to in the context of AICC component desi...
- Q30. Which factor has the greatest impact on the accuracy of a speech recognition (ASR) engine ...
- Q31. What is the primary technical consideration when planning to support "WebRTC" endpoints (l...
- Q32. When calculating the Total Cost of Ownership (TCO) for an on-premises AICC solution versus...
- Q33. What is the primary risk of setting an overly aggressive "dialing ratio" in a predictive o...
- Q34. What is the primary technical challenge when implementing "real-time speech analytics" for...
- Q35. For PCI DSS compliance, it is sufficient to simply pause call recording when a customer en...
- Q36. In the context of AICC high availability, what is the difference between "N+1" and "1+1" r...
- Q37. When designing an AICC solution for a business with highly seasonal peaks (e.g., holiday s...
- Q38. When designing an AICC solution for a financial institution that must adhere to PCI DSS co...
- Q39. For a high-volume contact center, which reporting metric, when analyzed over time, is the ...
- Q40. When troubleshooting one-way audio issues in a SIP-based AICC deployment, what network con...
- Q41. The primary function of a Session Border Controller (SBC) in an AICC network is to increas...
- Q42. In the context of AICC solution design, what does "horizontal scaling" refer to?...
- Q43. What is the ultimate goal of a well-designed AICC solution from a business perspective?...
- Q44. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature ...
- Q45. When designing an AICC solution for a global enterprise, which factor is most important fo...
- Q46. In a multi-tenant AICC deployment for a service provider, a customer requires complete dat...
 
    
 
            