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Question 23/46

Which component in the AICC architecture is responsible for converting text-based chatbot responses into spoken audio for a seamless transition from chat to voice?

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Other Question (46q)
Q1. When deploying AICC in a virtualized environment (e.g., VMware), which resource is often t...
Q2. Which factor is the most significant when determining the required storage capacity for a ...
Q3. Which network topology is most suitable for connecting multiple regional contact centers t...
Q4. In a capacity planning scenario, if the average handle time is 5 minutes and you receive 2...
Q5. Which AICC feature allows a supervisor to "whisper" to an agent during a live call (provid...
Q6. Which AICC concept refers to the practice of routing interactions to the best available re...
Q7. A customer wants to use AI for real-time agent assistance, providing on-screen suggestions...
Q8. Which AICC component is responsible for detecting fax tones and redirecting the call to a ...
Q9. What is the key benefit of a "containerized" deployment of AICC components (e.g., using Do...
Q10. What is the fundamental technical difference between "Skill-Based Routing" and "Behavioral...
Q11. Which AICC architectural principle is key to achieving scalability, allowing you to add mo...
Q12. What is a key technical advantage of using VoiceXML (VXML) for IVR application development...
Q13. When integrating AICC with a custom application using web services (SOAP/REST), what is th...
Q14. Which licensing model typically provides the greatest financial flexibility for a customer...
Q15. What is the main technical advantage of using "OPUS" as an audio codec for VoIP in AICC?...
Q16. Which AICC feature directly supports the business goal of increasing revenue through cross...
Q17. When proposing a disaster recovery (DR) solution with a Recovery Point Objective (RPO) of ...
Q18. The SIP protocol (Session Initiation Protocol) is used only for call signaling and setup; ...
Q19. When performing a root cause analysis of high jitter in voice calls, which network device'...
Q20. Which AICC component would be responsible for executing a complex business rule such as: "...
Q21. Which component in the AICC architecture is most directly responsible for translating a cu...
Q22. When designing an AICC solution that must integrate with both legacy TDM systems and moder...
Q23. Which component in the AICC architecture is responsible for converting text-based chatbot ...
Q24. A customer wants to integrate AICC with their Salesforce CRM using an API. The requirement...
Q25. Which AICC architectural style decouples the client (UAP) from the server, allowing them t...
Q26. Which QoS (Quality of Service) marking on IP packets is typically used for voice media (RT...
Q27. In a geographically distributed AICC deployment, which network technology is used to creat...
Q28. For a predictive dialer campaign, which algorithm parameter is most crucial to optimize in...
Q29. What does the term "Service Virtualization" refer to in the context of AICC component desi...
Q30. Which factor has the greatest impact on the accuracy of a speech recognition (ASR) engine ...
Q31. What is the primary technical consideration when planning to support "WebRTC" endpoints (l...
Q32. When calculating the Total Cost of Ownership (TCO) for an on-premises AICC solution versus...
Q33. What is the primary risk of setting an overly aggressive "dialing ratio" in a predictive o...
Q34. What is the primary technical challenge when implementing "real-time speech analytics" for...
Q35. For PCI DSS compliance, it is sufficient to simply pause call recording when a customer en...
Q36. In the context of AICC high availability, what is the difference between "N+1" and "1+1" r...
Q37. When designing an AICC solution for a business with highly seasonal peaks (e.g., holiday s...
Q38. When designing an AICC solution for a financial institution that must adhere to PCI DSS co...
Q39. For a high-volume contact center, which reporting metric, when analyzed over time, is the ...
Q40. When troubleshooting one-way audio issues in a SIP-based AICC deployment, what network con...
Q41. The primary function of a Session Border Controller (SBC) in an AICC network is to increas...
Q42. In the context of AICC solution design, what does "horizontal scaling" refer to?...
Q43. What is the ultimate goal of a well-designed AICC solution from a business perspective?...
Q44. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature ...
Q45. When designing an AICC solution for a global enterprise, which factor is most important fo...
Q46. In a multi-tenant AICC deployment for a service provider, a customer requires complete dat...